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That's because the focus here is on the customer. Whether you're a homeowner, lender or realtor, our goal is to create an awesome experience for everyone at the closing table. We provide one "go-to" person who acts as a support person to keep paperwork organized and flowing while helping homeowners feel secure and supported all the way until closing. We believe that the closing experience doesn't have to be painful or overwhelming. That's a pretty radical idea, but we're sticking to it.
We have no complaints. Ms. Mitchel was very professional from the initial phone call to the closing. We felt very comfortable with her. She was very knowledgeable and familiar with the paperwork we were completing. My only recommendation would be to find more representatives like Ms. Mitchel.
I was very pleased and appreciated the opportunity to have the closing at a place and time of my choosing rather than having to take time away from work.
Our agent was a pleasure. He made the signing process extremely comfortable.
Carleen worked hard to coordinate this closing! Thanks for your communication!
Seriously she did a great job and the convenience of coming to the house for the closing was fabulous! What a wonderful service that is. Saves us the trip to an office somewhere..... I can't think of anything she could have done better. She called ahead of time to confirm the appt. and introduce herself which was great. Overall very well done!