That's because the focus here is on the customer. Whether you're a homeowner, lender or realtor, our goal is to create an awesome experience for everyone at the closing table. We provide one "go-to" person who acts as a support person to keep paperwork organized and flowing while helping homeowners feel secure and supported all the way until closing. We believe that the closing experience doesn't have to be painful or overwhelming. That's a pretty radical idea, but we're sticking to it.
Thank you so much, you are a shining example of what Equity National’s customer service stands. And because of people like you and your dedication to excellence, is the reason why I choose Equity over your competitors. Thank you for being awesome.
Carleen did a great job communicating on this one. We had a last minute change and some tricky scheduling hurdles, but we all worked together to get it done. Awesome Job!
Everything went very well, the office and staff are wonderful and very accommodating. With the coffee bar and fully stocked beverage fridge, comfortable waiting area, and a Christmas Tree!! Great office to recommend in the future.
When my borrower is happy--I'm happy. My borrower was pleased that you were able to come to his office for the settlement. I was also appreciative of your communication regarding the status of the loan throughout the process.
This was a FL loan where the client wanted to use our vendor and Diana stepped up and helped us knock this difficult purchase ( due to builder) out the park. I am so thankful I had Diana on our side working for the best interest of our client.