That's because the focus here is on the customer. Whether you're a homeowner, lender or realtor, our goal is to create an awesome experience for everyone at the closing table. We provide one "go-to" person who acts as a support person to keep paperwork organized and flowing while helping homeowners feel secure and supported all the way until closing. We believe that the closing experience doesn't have to be painful or overwhelming. That's a pretty radical idea, but we're sticking to it.
Maggie Fung arrived on time and took the appropriate steps to make the signing of so many documents go smoothly. She was also careful to make sure that we both took precautions to use our masks and hand sanitizer before and after signing/handling documents.
Every part of the process, from appointment making to the agent's guiding me through closing, was efficient, professionally and thoughtfully done, and 100 percent considerate of my convenience.
Our experience was excellent! It made our first refinance experience quick and painless! Very pleased how everything worked out!
I wouldn't change anything . The entire team was polite, professional and patient.
Very fast service. I think it was one of the fastest and efficient service I have seen due to the fact that you used a pre review process. Kudos for making it better and improving .