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That's because the focus here is on the customer. Whether you're a homeowner, lender or realtor, our goal is to create an awesome experience for everyone at the closing table. We provide one "go-to" person who acts as a support person to keep paperwork organized and flowing while helping homeowners feel secure and supported all the way until closing. We believe that the closing experience doesn't have to be painful or overwhelming. That's a pretty radical idea, but we're sticking to it.
I am very pleased with the experience and it would be very difficult to suggest any changes. Your representative was very helpful, patient and extremely knowledgeable, thank you for making a tedious experience more than tolerable.
The closing agent was on time, knowledgeable and friendly. He was friendly and made the process go very smoothly.
Equity made the experience very easy. Each form was explained in full prior to us signing so that we understood not only what we were signing but the purpose for the form.
The agent was very organized and polite, but there were multiple occasions of clearly duplicate documents, which strikes me as odd in 2018.
I wish I could use them for every loan I originate.