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For lenders, the focus must be customer satisfac...

By: Equity National   January 6, 2015   No Tags   Uncategorized

For lenders, the focus must be customer satisfac...

Transcript How do you go from measuring dollars to measuring happiness? That’s what lenders have to figure out now that the Consumer Financial Protection Bureau has made customer satisfaction priority number one. Really, the bureau has taken to measuring dissatisfaction – and unfortunately, it has found a lot. The CFPB has implemented a variety of channels that customers can use to make their voices heard. If someone’s not satis...
Mortgage process confuses first-time home buyers...

By: Equity National   January 5, 2015   No Tags   Uncategorized

Mortgage process confuses first-time home buyers...

When it comes to mortgages, many first-time home buyers can agree on one thing: they’re confusing. A recent study found that 43 percent of people who are new to house hunting are typically confused by the mortgage process. Nearly every step presents challenges to first-time home buyers. The variety of loan options offered aren’t always clear to more than half of those new to the process. Plus, the study found that 44 percen...
More millennials to purchase homes [VIDEO]

By: Equity National   January 2, 2015   No Tags   Uncategorized

More millennials to purchase homes [VIDEO]

More young adults are getting hired, and that means more of them could soon be buying homes too. In addition to the employment spike among young people, there’s been a miniature baby boom recently as well. A perfect home-buying storm is brewing for the new families of people between 24 and 35 next year. The top driver for home-buying is life – as families come together and babies are born, people will need to purchase houses. ...
Home sales on the rise [VIDEO]

By: Equity National   December 31, 2014   No Tags   Uncategorized

Home sales on the rise [VIDEO]

For the sixth time in seven months, home sales jumped in October. Existing home sales grew 1.5 percent last month. October also marked the first time this year that sales of existing homes rose on an annual basis. The increases have been cited as a sign that the housing market is kicking again, after a jump in mortgage rates last year dragged down existing home sales. Rising mortgage rates were a detriment to home purchases last year as ...

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