Customer Success Manager
With a dual major in Global Business and Spanish Language and Literature from Fordham University, Nikki brings Equity National Title an ideal mix of business savvy and great communication skills. Her career began at a leading corporate real estate law firm in Manhattan where she managed top tier clients and handled both sides of real estate transactions to expedite contracts in multi-million and billion dollar sales.
At Equity, she finds herself busy training her team members on lender specific needs in order to facilitate effective communication with customers and homeowners. Nikki is also the "go to" person for new and current customers and provides a high level of support throughout the closing process.
Nikki comes to work with a positive attitude and she prides herself on being highly proactive and engaged, which ultimately leads to awesome customer service. At home, she's into snowboarding, gardening, DIY Pinterest projects and shopping.